Is Cristabelle's Parties & Events a legitimate
business?
Yes!
We have been around since 1996 working hard to build our
impeccable reputation. We are licensed by Palm Beach County
and the Village of Royal Palm Beach, as well as,
Incorporated in the state of Florida.
BEWARE:
Of those that only accept cash, only take reservations
for Saturdays or Sunday, are not licensed, charge extra for
delivery, etc
Do
you paint on sick persons?
No!!!
If someone in line for face painting is coughing or shows
any signs of illness (regardless of contagiousness) we do
not face paint them! Parents, please don't insist that your
child get painted if they are showing symptoms. There is no
way to sanitize the paints or brushes after each child, so
PREVENTION of spreading germs is key.
How
long does the face painting take?
Each
artist has a different method and speed of painting.
Generally speaking, a small painting on the face "cheek
art" or on the hand may take 2 - 3 minutes per face. Masks,
Mardi Gras designs, and half faces designs can take 5-8
minutes per face. Full faces start at 8 minutes and go from
there. The more details, the longer it may take. If the
child know what they like before they sit down, we can move
through the line pretty quickly. We need more time for
children under 5 years of age to accommodate their needs
and make them feel comfortable. We do not recommend
painting on children under 3.
What
happens if the weather does not cooperate?
Cristabelle's
Parties & Events delivers RAIN OR SHINE. The you must
provide a safe covered area for your scheduled performance.
Changes can be made with 3 weeks prior notice. Within 3
weeks of the event, most items are already booked and it is
very complicated to change the schedule or have the same
items available. We try not to go by the weather reports.
Most Floridians know that the meteorologists are not always
accurate. It usually only rains for a short period of time,
leaving the rest of the day beautiful and sunny. We can
change your event date if the new date requested is
available. Fees may apply. Cristabelle reserves the
entertainment and amusements as requested and turn away any
other like requests.
However,
severe thunderstorms and hurricanes are another story. We
do NOT recommend the use of any inflatable, water slide, or
electrical equipment during a lightning storm. In the event
of hurricane, in which the hurricane is an immediate threat
to event site, route to event site, or entertainment’s base
of operation, you may be offered a rain date or have your
deposit refunded. We ask you to contact use for
arrangements. We usually close up shop until it is safe to
reopen.
Are
your inflatables clean?
Yes! We sanitize our inflatable with disinfectant between
every use. We also have strict policy of: No food,
beverage, smoking, chewing gum, or use of silly string
while using our equipment. Silly string stains and is
impossible to get out. We work hard to keep our equipment
looking presentable.
When
and how do I pay for my entertainment?
To
reserve you entertainment, Cristabelle's Parties &
Events asks for a minimum of 50% of the total order. This
may be in the form of check (third party checks are not
accepted), money order, cash, credit card, or PayPal. The
reservation will not be guaranteed until the payment is
received. Checks must be received at least seven business
days prior to your event date. Upon receipt of deposit, you
will receive a confirmation call. The remaining balance may
be paid by credit card, cash, or money order on arrival of
performer or equipment. Checks are not accepted the day of
the event.
What
is your cancellation policy?
No cancellations.......JUST KIDDING. We allow written
cancellations 3 weeks prior to the scheduled event date.
The client is responsible to pay the entire total if the
cancellation falls within 3 weeks of the event. Any
requests for an item that is already scheduled gets turned
away. It is difficult to get the item reserved for another
event last minute, therefore, we lose out on that business.
****PLEASE LET US KNOW IF THERE ARE ANY Q & A WE SHOULD
ADD.****